The management dashboard
"Needs your attention now": orders waiting for a courier, stale or postponed ones, withdrawal requests and cash with couriers.
Shipping company management software in Egypt
Run your shipping company from one system: your customers' orders and their pricing, courier assignment and proof of delivery, texts to the recipient, collection and commissions, branches, and reports.
- 27
- Egyptian governorates, ready with price bands
- 5
- Roles with permissions: management, branch, staff, courier, customer
- AR
- A full right-to-left interface, with English too
- API
- WordPress, Shopify, EasyOrders and Excel for your customers
Flyer is software a shipping company buys and runs itself. It holds everything an order goes through, from the moment a customer places it to the moment collection is settled: intake, pricing, assignment, delivery, returns, wallets and reports, with a screen for everyone who works at your company.
A working day at your company on Flyer
These are the system's own screens, following an order through four steps from placing to settlement.
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The customer places the order
One tidy form: a repeat recipient fills in as soon as their number is typed, and the customer sees the shipping fee and what they will net before saving.
- Fees are automatic by governorate and the customer's price
- Or they arrive by themselves from a Shopify or EasyOrders store, or come in from Excel or WordPress
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Management assigns a courier
The orders list has status tabs with counts, and each row has the next step: assign a courier, then out for delivery, then delivered. Or the system assigns each new order by itself.
- Couriers covering the recipient's governorate come first
- Or automatic assignment, in bulk, to whoever covers the governorate with the least work
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The courier works from a phone
Today's round is a stack of cards: name, address and amount, call and WhatsApp in a tap, and a button for delivered, returned or postponed with a reason. At the door they take a photo, the recipient signs on the screen, and they enter the delivery code.
- Works in the phone's browser, nothing to install, even with no signal
- Every move is recorded with who made it and when it really happened
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Collection is settled
The collected amount is recorded once: custody on the courier and a balance for the customer after shipping is deducted. The customer sees their wallet and asks to withdraw, and management reviews it.
- Wallet movement line by line, and a statement for any period
- Management settles courier custody and pays their commissions
And more, all on the same screens
The order page
Its stages with dates, the recipient with call and WhatsApp buttons, the parcel and its note, and the amount and the customer's net.
Your merchant's portal
It opens on what is theirs: a new order, an Excel upload or connecting their store, returned orders with reasons, and their wallet.
Reports
By period, customer, governorate, courier and status, with delivery and return rates, recipients' ratings and return reasons, exportable to Excel, and a daily email report for each customer.
The recipient acts for themselves
From the tracking link, after the last 4 digits of their phone: ask for another day or a morning or evening slot, correct their address, leave a word for the courier, and rate the delivery afterwards.
Transfers between branches
A load from one branch to another with a printed manifest; the receiving branch scans each parcel as it arrives, and what never arrives is recorded as missing.
One system for everyone at your company
Each person sees only what concerns them, in the way that suits them.
Owner and management
- A "needs your attention now" screen
- The cash in each courier's hands, settling it and their commissions
- Reports with Excel export and a log of who changed what
- A log of every message sent, and a daily summary by email
Branches and staff
- Each branch sees only its own orders, couriers and customers
- Permissions set what each employee can do
- Assign a courier in a tap, or automatically
- Transfers between branches with a manifest and a scan on arrival
Couriers
- Today's round on the phone, even offline
- Call, WhatsApp and map in a tap
- Delivered with a photo, signature and code, or returned or postponed with a reason
- Their commission and balance in their wallet, and a printed runsheet
Your merchant customers
- Place orders, or have them arrive from their Shopify or EasyOrders store
- See their fees and collection in a wallet
- Ask to withdraw their balance, and you review it
- Returns, exchanges and recurring orders, and every move reaches their own system
What you get
Built around a shipping company's actual day, from order to settlement.
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01
Orders from every route
A form, Excel with an Arabic template, an API, a WordPress plugin, Shopify and EasyOrders stores that send their orders by themselves, and recurring orders booked every morning on the days the customer picks.
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02
Pricing by governorate
Three bands, a shipping and a return price for each, a special price for any customer, a same-day fee and a price for return pickups.
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03
Automatic or one-tap assignment
The system picks the courier who covers the governorate and has the least work, skips anyone off work or with an expired licence, and passes an order on when a courier declines it.
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04
Proof of delivery
A photo at the door, the recipient's signature on the screen, and a delivery code sent with the tracking link that the courier never sees. When the recipient keeps only part of the order, the courier records what was actually collected.
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05
Couriers without a signal
Their screen opens with no network, and their moves wait on the phone and go by themselves, with the time they were made, once the signal is back.
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06
Texts to the recipient
An automatic SMS or WhatsApp when the order goes out, is delivered or is postponed, from your company's own Twilio account, with a log of every message and whether it went.
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07
The recipient acts from the tracking link
A link that does not expose their details, from which, after the last 4 digits of their phone, they ask for another day or time, correct their address and rate the delivery.
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08
Returns and exchanges
From any delivered order: a return pickup where the courier collects the parcel from the recipient, or an exchange that hands over the new item and takes back the old one, with a refund the courier pays at the door if needed.
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09
Returns with reasons
The courier records the reason from a list your company can add to, the fees are worked out automatically, and a report counts returns by reason.
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10
Chat inside the order
Between the office, the courier and the customer, with attachments, kept with the order.
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11
Wallets, collection and commissions
Courier custody and their commission per delivery and return, the customer's balance after shipping, withdrawal requests, and a statement for any period.
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12
The runsheet
Each courier's day on paper, by area and urgent first, with the cash to collect and a column for the recipient's signature.
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13
Transfers between branches
A load from one branch to another with a manifest; the system suggests what belongs to the other branch, and the receiving branch scans each parcel in.
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14
Couriers join themselves
A public page where a courier applies with their details and ID photo, and management accepts them in a tap; they set their own password.
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15
Branches, permissions and security
Branches with their users, permissions for each role, a log of who changed any price or order, and two-step sign-in with an emailed code.
Pricing by governorate, set by you
Every governorate in Egypt belongs to a price band, so pricing stays short and clear. You set the shipping and return price for each band, and a special price for any customer.
This is the ready setup, and your company's manager can change the prices and bands from the dashboard.
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Three bands, ready
Cairo and Giza, the governorates, and Upper Egypt, covering all 27 governorates.
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A special price per customer
A contracted merchant gets their own price, and sees it before saving any order.
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A separate return fee
Each band has a return fee, applied automatically when an order comes back.
The bands and the governorates in each
القاهرة والجيزة
3الجيزة, القاهرة, القليوبية
المحافظات والأقاليم
15الإسماعيلية, الاسكندرية, البحر الأحمر, البحيرة, الدقهلية, السويس, الشرقية, الغربية, المنوفية, بورسعيد, جنوب سيناء, دمياط, شمال سيناء, كفر الشيخ, مطروح
الصعيد
9أسوان, أسيوط, الأقصر, الفيوم, المنيا, الوادي الجديد, بني سويف, سوهاج, قنا
Give your customers ready ways to connect
Four ways to get orders in without retyping them; each customer picks what fits their store and the size of their business.
Shopify and EasyOrders
Your customer pastes their address into their store's settings once, and every new order arrives in Flyer by itself: recipient, governorate and address, and the amount to collect when it is cash on delivery.
- Every order is signed with the store's key, and nothing else is accepted
- An order sent twice is one order
- The customer sees every order that arrived and what became of it
WordPress / WooCommerce plugin
Your customer downloads it from their account with you, and a "Send to Flyer" button appears on every order in their store. The contents, address and amount to collect reach you.
- Installs from the WordPress dashboard with one file
- Governorates are matched automatically, once
- A full Arabic interface
Excel file
A ready Arabic template the customer fills in with names as they write them (Cairo, cash). Any mistake is reported by its row number, and nothing incomplete is imported.
An API
For any other system your customer runs: their own key from their account page, one request creates the order and returns its code, and every change in their orders' status reaches their system, signed with their key.
Request
POST https://flyer-eg.com/api/admin/shipments/create token: YOUR_API_KEY Shipment[reciver_name]=Mohamed Ahmed Shipment[reciver_phone]=01012345678 Shipment[reciver_address]=12 Nasr St, Nasr City Shipment[to_state_id]=3225 Shipment[amount_to_be_collected]=350
Response
{
"message": "Shipment added successfully",
"code": "SH-000482",
"id": 482
}
Paper, Excel and WhatsApp.. or a system?
Taking orders
With FlyerThey arrive from the customer's store by themselves, or come in by form or Excel
The traditional wayTyped by hand from WhatsApp messages
Pricing shipping
With FlyerAutomatic by governorate and the customer's price
The traditional wayWorked out by hand, easy to get wrong
Couriers and follow-up
With FlyerAssigned automatically or in a tap, with a live status
The traditional wayPhone calls and paper sheets
Proof of delivery
With FlyerA photo, the recipient's signature and a delivery code
The traditional wayThe courier's word
The recipient
With FlyerA text at every move; they ask for another day or fix their address from the tracking link
The traditional wayThey call the office to ask
Moving between branches
With FlyerA manifest and a scan on arrival
The traditional wayPaper sheets and phone calls
Collection and settlement
With FlyerCustody, settlement and wallets recorded once
The traditional waySheets that can get muddled by end of day
Returns
With FlyerWith the reason and the fees
The traditional wayLearned late, with no detail
Reports
With FlyerReady, and exportable to Excel
The traditional wayCompiled by hand at month end
Answers before you ask for the demo
What is Flyer?
Software for running a shipping company: taking your customers' orders, pricing them, assigning couriers, collection and wallets, and reports. We provide it to shipping companies to run themselves.
Is the system in Arabic?
Yes, the interface is fully Arabic, right to left, and an English version is available too.
Does it serve my merchant customers?
Yes. Each customer has their own account and wallet, places orders themselves or connects their store, follows them and asks to withdraw their balance.
How do my customers connect their stores?
Shopify and EasyOrders stores send every new order by themselves once one address is pasted into the store's settings; WordPress/WooCommerce stores get a ready plugin from their account; and there is Excel and an API for any other system.
Does a courier need an app?
The courier screen works right in the phone's browser, and they can add it to their home screen so it behaves like an app. It opens even with no internet, and the moves made offline wait on the phone and go by themselves when the signal is back.
Can the system hand orders to couriers itself?
Yes, if you want it to: each new order goes to a courier who covers its governorate, preferring the same branch, then the least work, then the best delivery rate. Or you assign in a tap, or auto-assign a whole batch.
How do I know an order was really delivered?
You choose what a courier must bring back from the door: a photo, the recipient's signature on the screen, and a delivery code the recipient gets with the tracking link and the courier never sees. All of it shows on the order page.
Do I set the prices, branches and permissions myself?
Yes. You set the shipping and return price for each band, a special price for any customer, and create the branches and employees and choose what each role can do.
How is collected money settled?
Collection is recorded once, on delivery: custody on the courier and a balance for the customer after shipping is deducted. Management settles the custody and reviews customers' withdrawal requests.
Is the recipient told about their order?
Yes, if you turn it on: an automatic SMS or WhatsApp when the order goes out, is delivered or is postponed, from your company's own Twilio account. From the tracking link they ask for another day or time, correct their address and rate the delivery.
Does it handle returns and exchanges?
Yes. From any delivered order the customer or the office asks for a return pickup or an exchange, linked to the original order, at a price you set, with a refund the courier pays at the door if needed.
I have more than one branch. How do I move parcels between them?
With branch transfers: pick the orders (the system suggests what belongs to the other branch), print the manifest, and the receiving branch scans each parcel as it arrives, making it their order.
How are courier commissions worked out?
A commission per delivery and per return, at a company rate or each courier's own. It is recorded automatically at settlement, the courier sees it in their wallet, and management pays it out; it shows in the accounts.
How can I try the system?
Request a demo with the form below and we will contact you to show the system on your own kind of work.
Request a Flyer demo
Leave your details and we will contact you to show the system on your own kind of work.